This is what it's like to live in the land of the Nasty Boss. It's still messing with my head. I spent over 2 years living in crazy world, but eventually I escaped. After I escaped I went to counselling for a bit to cope with the trauma. The counsellor told me to write down all the situations that upset me and then and burn the pieces of paper. This ritual would help me forget, she said. But I didn't forget. I have an incredibly good memory, which is a disadvantage sometimes.
I felt like I was going mad. I felt that nothing I said made any sense. I felt that I couldn't communicate. I felt that everything I said and did was incredibly offensive and that my personality was wrong and everything good I believed about myself was a delusion. I felt angry, frustrated, and under siege.
Fortunately I had James, Dan, Rence, and Fionnuala. So I didn't crack up completely. But it wasn't very nice, especially for James, who had to live with me being so miserable. It's really hard to explain what happened; I have been trying to find a way to blog about it for ages. Finally, I have found a way to introduce a bit of comedy, which might make this catalogue of trivial miseries slightly more palatable.
How to make someone miserable in 5 seconds
I go to put a file back on the shelf. Quoth nasty boss, without looking at me, continuing to type, "Do you think that shelf needs a bracket on it?"
I think, "Since when have I been your servant?"
I say, "I'll get one."
Logic wins again - or does it?
I make a new document (which, for the sake of clarity, I will call file Y) and put it in the filing system. Nasty boss moves it, accidentally disobeying our rule that every file in the filing system should have the same number in the electronic filing system.
I notice this, but say nothing. Unfortunately I want to create a similar document (file X, which is in reverse alphabetical order, not starting at the last letter of the alphabet either) which should be filed in the same place. But the electronic copy is filed as one number and the paper copy is filed under a different number. Where do I put the file? I ask Nasty Boss, "These two files have different numbers. Has there been some mistake?"
"Umm, yes, maybe," says Nasty Boss, "but it's OK."
I file the electronic copy under one number and the paper copy under another number.
Quoth Nasty Boss, looking rather pleased, "Where is file X?"
"Under the electronic number," I reply.
"And where is the paper copy?" (asking even though he knows already)
"I know they don't match," I say, "but since file Y is filed under this number, I thought file X should follow the same logic."
"Oh," says Nasty Boss, taken aback, "that's a quirk."
How not to motivate your staff and reward success
I attend a meeting of our computer system's user group and give a presentation. At our next meeting I report back on the conference. I say I am pleased because they agreed to make changes to the system after I did my presentation.
Quoth Nasty Boss, "Did you file the notes about the meeting?"
In which there is really no need to be jealous when you sense that other people feel happy. Even when you don't like them.
I am looking forward to a week's holiday in the Lake District. We need to have a meeting before I go away. I ask, "Would it be possible to have the meeting in the early afternoon, in case I want to leave a bit early since I'm on holiday next week?"
Quoth Nasty Boss, "Smug."
The mysterious case of the invisible field
I am writing some publicity explaining how to set up a database. I recommend that our colleagues use the same fields as there are in a database designed by Nasty Boss.
Nasty Boss looks at my list of fields. "Shouldn't there be a field for this?" he asks.
"We haven't got that field on our database," I say, "and I don't think we should tell people to do things unless we're doing them ourselves."
"That field is on the database," says Nasty Boss. "It's hidden."
Later, I look at the database and discover that there is no field.
We don't understnad but we have to pretend that we do
We have a problem with our computer system. I suggest that our computer people should come and sort it out as I dont' think I will be able to solve it. Nasty Boss insists that i try. I spend two fruitless days trying to figure out what is wrong. I can't work it out. I get hopelessly confused and demoralised. Nasty Boss says I should have taken clearer notes and shows me how to write down each step. At one point I go and hide in the toilet to recover my sanity. I wonder if it is possible to injure people by the power of thought.
Nasty Boss looks at the problem. Half an hour later, he waltzes confidently into my office.
"I think it's creating a temporary file. It's a long shot, but I think that might just be it."
"But all the data is in this folder," I say.
"I know that!" he says angrily.
It is impossible to discuss the issue any more without suggesting that he might be wrong.
And even talking about the weather can be nasty
Colleague: Marv, what kind of weather do you like?
Marv: I like it to change. I like it to rain, then be sunny, then rain again.
Nasty Boss: Don't want much, do you?
Marv: That's what it does in England. Which is why I like it.
Talk this way, walk this waaaay
All the other people in the office are trying to decide how to catalogue a document. I come in after everyone else and start working.
Says Nasty Boss, "Anna, what do you think?"
I reply, "Could you explain the problem again, please?"
Says Nasty Boss, "It's not a problem, it's a choice between two ways of working."
He would like me to give up using the word 'problem' and replace it with the word 'challenge'. He thinks it sounds more positive.
Bonkers. Bonkers, bonkers, bonkers
Every month, I count up the number of enquiries I have received over the month and enter them onto a spreadsheet. I divide them up by the subject of the enquiry and record whether I have answered all my enquiries within 5 working days. We end up with a lot of very impressive looking percentages.
There is, however, a problem. That's
a problem. The PROBLEM is that I never get very many enquiries, usually 8 or 10 per month. So, although it looks very impressive to say that 50% of my enquiries were about pink spotted dogs, it's less impressive when you realise that 50% equals 4 out of a total of 8.
Furthermore, a phone call from anyone outside our team counts as an enquiry. So if I call someone to ask them something and they ring me back, this is an enquiry.
This is all bonkers. I'm sorry, but it is.